Privacy Policy
Last updated: October 10, 2026
This policy explains what information Emposola, operator of Shamans For Hire ("we", "us"), collects when you use our website and phone reading service, how we use it, and the choices you have.
Information we collect
- Details you give us: your name, email address and phone number when you request a call; and the information you include if you contact us or apply to join as a practitioner.
- Payment information: card details are entered directly into our payment processor's secure form. We receive only limited information such as the payment status, amount and card brand or last four digits. We never see or store your full card number.
- Call information: the time of the call, who it was with, how long you were connected, the amount charged, and the call recording.
- Technical information: basic data such as IP address, browser type and server logs, used for security and to prevent abuse.
How we use it
- To connect your call and bill you correctly.
- To send receipts and respond to your messages.
- To keep the Service safe, prevent fraud and abuse, and resolve billing questions and disputes.
- To meet legal, tax and accounting obligations.
We do not sell or share your personal information for advertising. See Your Privacy Rights for CCPA and GDPR details and our Cookie Policy.
Service providers (processors)
We share information only as needed to run the Service, with providers who process it on our behalf:
- Stripe: payment processing, card holds and charges.
- Twilio: placing and connecting phone calls and storing call recordings.
- Our web hosting provider: hosting the website and database.
The practitioner you speak with does not receive your card details or your phone number through our platform. We may also disclose information if required by law or to protect the rights and safety of our users, practitioners or the public.
Call recordings
Calls are recorded and you are told so at the start of each call. Recordings are kept for quality and dispute purposes, including resolving billing questions and chargebacks, and are then deleted when no longer needed for those purposes, unless we must keep them longer for legal reasons.
How long we keep information
We keep account, call and payment records for as long as needed to provide the Service and meet our legal, tax and dispute-resolution obligations, then delete or anonymize them.
Your choices and deletion requests
You can ask us to access, correct or delete your personal information, including call recordings, by emailing info@shamanforhire.com from the email address you used, or including the phone number you called from. We may need to verify your request, and we may keep some records where the law requires it or where they are needed to resolve an open dispute. Depending on where you live, you may have additional rights under local law.
Security
We use reasonable safeguards to protect your information, including encrypted connections and access controls. No system is completely secure, but we work to protect your data.
Children
The Service is only for adults 18 and over. We do not knowingly collect information from anyone under 18.
Changes
We may update this policy; the "Last updated" date shows the latest version.
Contact
Emposola, operator of Shamans For Hire. Email: info@shamanforhire.com.